SMS Terms & Conditions

Program Information

• Program Name: Watauga Lake Living SMS Alerts
• Operated By: The Braun Group LLC
• Phone Number: (423) 840-8440
• Website: wataugalakeliving.com

What Messages You Will Receive

When you opt in to receive text messages from The Braun Group LLC through Watauga Lake Living, you may receive messages related to:

• Property Inquiry Follow-Ups: Responses and updates regarding real estate properties you have inquired about
• Market Updates: Information about new listings, price changes, or market activity in the Watauga Lake area
• Appointment Reminders: Reminders for scheduled property showings or consultations
• General Communications: Responses to questions submitted through our website contact forms or chatbot

How You Opt In (Consent)

You provide consent to receive text messages by checking an unchecked opt-in checkbox on one of the following forms on our website. The checkbox is not pre-checked — you must actively select it to opt in:

1. Contact Form (wataugalakeliving.com/contact)
   When submitting a general inquiry and providing your phone number, a checkbox appears to opt in to text messages.
2. Property Inquiry Form (on individual property listing pages)
   When inquiring about a specific property and providing your phone number, a checkbox appears to opt in to text messages.
3. Chatbot Escalation (chat widget on all pages)
   When requesting to connect with our team through the chat widget and providing your phone number, a checkbox appears to opt in to text messages.
4. Account Settings (wataugalakeliving.com/account)
   Logged-in users can enable or disable text messages from the Text Message Preferences section of their account page.

All opt-in checkboxes display the following disclosure at the point of consent:

Message Frequency

Message frequency varies based on your interactions with our services. Typically, you can expect to receive 1-5 messages per month. You will not receive more than 10 messages per month unless you initiate additional conversations.

Message & Data Rates

Message and data rates may apply depending on your mobile carrier plan. We do not charge any fees for sending or receiving text messages, but your carrier's standard messaging rates apply.

How to Opt Out

You can stop receiving text messages at any time by:

• Replying STOP to any text message you receive from us
• Updating your preferences on your account settings page
• Contacting us at info@wataugalakeliving.com or (423) 525-9252

After opting out, you will receive a one-time confirmation message. You will not receive any further messages unless you opt in again.

How to Get Help

For assistance with our SMS program, you can:

• Reply HELP to any text message you receive from us
• Email us at info@wataugalakeliving.com
• Call us at (423) 525-9252

Privacy & Data

Your phone number and SMS consent information are collected and stored securely. We do not sell, rent, or share your phone number with third parties for marketing purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. Your information is used solely for the purposes described in this document and our Privacy Policy.

We record the following when you opt in:

• Date and time of consent
• Method of consent (which form you used)
• Your IP address at the time of consent

Supported Carriers

Our SMS program is compatible with all major US carriers including AT&T, Verizon, T-Mobile, Sprint, and most regional carriers. Carriers are not liable for delayed or undelivered messages.

Related Policies

• Terms of Service
• Privacy Policy

Contact Us

If you have any questions about our SMS program, please contact us: